Shipping

UK Orders
Prices from £3.00.
Royal Mail 48 - Large Letters & Parcels.
Hermes Tracked - Medium & Large Parcels.

International Orders - Online Store
Royal Mail International Standard - Small Parcels.
Courier Tracked Service - Medium & Large Parcels.

We ship to selected countries for orders up to 10kg, contact us to have your country added for the best prices.

International Orders - eBay
International Shipping is also provided by the Global Shipping Program.
Fully Tracked & Insured Delivery Service - Medium & Large Parcels.
Special orders are arranged daily and listed on eBay for Customers.
Please Contact Us with your order.

Dispatch Time
Orders will be dispatched within four working days.

Returns
In the rare event of a return being required the item(s) must be returned in the exact same condition as sold and where possible packed in the same shipping box as delivered to avoid any damage in transit within 14 days of delivery. The cost of return shipping will be at the buyers expense and the buyer should ensure item(s) are packed safely for return as the buyer will be responsible for item(s) until safely delivered back for inspection. Use a tracked or signed for service only. We cannot accept liability for goods that get lost or damaged in transit back to us and would recommend the buyer using a tracked delivery service to return item(s). For item(s) returned in the exact same condition as sold, a sale price refund will be issued less our original shipping costs to the buyer.  

UK Orders received that have been damaged in shipping (evidence required) will be issued with a returns label.

Please post returns to the following address:
Deflector DC Ltd

Unit 61
City Business Park
Somerset Place
Plymouth
PL3 4BB

Any damaged or missing items must be notified within 48 hours of delivery (evidence required), failure to do so will render any claim null and void.

Damage that has occurred during assembly or misuse cannot be replaced or returned for exchange or refund.

Cancellation of Orders 
You are able to cancel your order prior to shipping with no cost penalty being incurred providing the order hasn't started the processing and charging stage. We are unable to cancel orders once the processing has begun. You can cancel an order by emailing Deflector DC at support@deflectordc.co.uk or by using the contact us link at the bottom of the page.