In the rare event of a return being required the item(s) must be returned in the exact same condition as sold and where possible packed in the same shipping box as delivered to avoid any damage in transit within 14 days of delivery. The cost of return shipping will be at the buyers expense and the buyer should ensure item(s) are packed safely for return as the buyer will be responsible for item(s) until safely delivered back for inspection. Use a tracked or signed for service only. We cannot accept liability for goods that get lost or damaged in transit back to us and would recommend the buyer using a tracked delivery service to return item(s). For item(s) returned in the exact same condition as sold, a sale price refund will be issued less our original shipping costs to the buyer.
UK Orders received that have been damaged in shipping (evidence required) will be issued with a returns label.
Please post returns to the following address:
Deflector DC Ltd
City Business Park
Any damaged or missing items must be notified within 48 hours of delivery (evidence required). Failure to do so will render any claim null and void.
Damage that has occurred during assembly or misuse cannot be replaced or returned for exchange or refund.
Cancellation of Orders
You are able to cancel your order prior to shipping with no cost penalty being incurred providing the order hasn't started the processing and charging stage. We are unable to cancel orders once the processing has begun. You can cancel an order by emailing Deflector DC at email@example.com or by using the contact us link at the bottom of the page.