Delivery

UK Orders
Royal Mail 48 - Large Letters & Small Parcels.
EVRi/DHL Tracked - Medium & Large Parcels up to 20kg.

EU Orders
Royal Mail International Tracked - Large Letters & Small Parcels.
DPD/Parcel Force/DHL Tracked - Medium & Large Parcels up to 20kg.

Imported goods worth €150 or less
When an order is delivered to an EU country import taxes (VAT) are included in the purchase price.
The customer receives the delivery with no additional import taxes (VAT).
Excise duties and/or handling fees imposed by the destination country may still need to be paid. 
The customer is responsible for paying these fees and we cannot verify what they will be prior to shipping. 
Deflector DC Ltd is not responsible for these costs.

Imported goods worth over €150
When an order is delivered to an EU country it may be subject to import taxes, excise duties, and/or handling fees imposed by the destination country.
Import taxes (VAT) are not included in the purchase price.
The customer is responsible for paying these fees and we cannot verify what they will be prior to shipping.
Deflector DC Ltd is not responsible for these costs.

NON EU Orders 
Royal Mail International Tracked - Large Letters & Small Parcels.
DHL/UPS/FedEx Tracked - Medium & Large Parcels up to 20kg.

When an order is delivered to a NON EU country it may be subject to import taxes, excise duties, and/or handling fees imposed by the destination country. The customer is responsible for paying these fees and we cannot verify what they will be prior to shipping.
Deflector DC Ltd is not responsible for these costs.

Dispatch Time
Orders will be dispatched within five working days with the exception of special event days or national holidays where further delays are expected.

Existing Orders
We are able to add products to an existing order.
A combined shipping fee of £0.50 will be applied in this situation.

Collect in Person
We offer a Sales & Collection service where you can pay for your order from our sales office. Please contact us to take advantage of this service and save on shipping costs.